Before using our services, take the time to read through this Privacy Policy carefully. By using our services, you're agreeing to follow our terms, which includes this Privacy Policy. If you don't want your information to be used as described here, or if you disagree with any part of our terms, please do not use our services. When you use our services, buy our products, or interact with us in any way, you're giving us permission to handle your information according to this Privacy Policy.

What information do we collect? We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. We collect the information that you provide us. You may, however, visit our site anonymously. Upon your visit to our platform, our systems automatically gather specific data related to your device. This includes details such as your web browser type, (IP) address, the time zone you are in, and any cookies present on your device. We accumulate data concerning the web pages or products you engage with, the external websites or search queries that led you to our platform, as well as your interactions on the site. This Privacy Policy governs the data collection conducted directly by us through our services. It does not extend to data gathered by entities other than us, even if such collection is associated with our services, including our third-party service providers.

What do we use your information for? The data we gather from you serves specific purposes, outlined as follows: To tailor your interactions with our platform, your information aids us in more precisely meeting your unique requirements. For transactional processing, your information is instrumental. Additionally, we employ your data for the customization of promotional content aimed at providing you with information and advertising concerning our products and offerings. Should we decide to feature user-generated content—ranging from photos and testimonials to personal narratives—sourced from your individual social media accounts in our promotional activities, prior consent from you will be secured. Should you wish to have a product review, or any other contributed content removed from our website, you have the option to initiate this process by reaching out to us directly. Your data further plays a role in improving our customer service capabilities. Additionally, we leverage your information to make continual enhancements to our product range, services, and operational efficiencies. Lastly, your data is valuable in aiding us to address a variety of concerns, which may include but are not limited to dispute resolution, fraud detection, legal compliance, and the maintenance of a secure environment.

Email marketing: If you prefer not to receive marketing emails from us, you can opt out using the unsubscribe link located at the bottom of our emails, or you can directly contact us by sending an email with the subject line "Unsubscribe." Please note that it may take up to 10 business days to process your request. Opting out of marketing communications will not affect essential transaction-related emails, such as those concerning order status or account changes, which you will continue to receive.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies? Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use "cookies" to help us remember and process the items in your shopping cart. We hold the option to collect user information using cookies, log files, web beacons, tags, and pixels.

We enlist the assistance of specialized third-party service providers to monitor the engagement with our online platforms. Such service providers we commonly use are Google Analytics and Google AdWords, reputable entities in the sphere of web traffic monitoring and reporting. This tool employs cookies to collate data concerning your activities on our site, forming the basis for analytical reports that help us refine and improve our web services. You can deactivate certain cookies and automated data collection features via your device or browser settings. However, doing so may limit the functionality of our services. These settings are typically found in your device's 'Preferences' or 'Security' sections. Disabling these features may affect your user experience on our platform.

For comprehensive insights into Google's data acquisition and utilization policies, you are encouraged to consult [Google's Privacy Policy]

Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. When you provide us with your information, be aware that once we share it with third parties, we no longer control its usage or dissemination. These third parties are not bound by our Privacy Policy and may continue to share or use your information as they see fit. By giving us your information, you are consenting to this manner of sharing and usage. If you prefer that your information, not be shared in this way, it's best not to provide it to us.

While we implement various technical and organizational safeguards to protect your data, it's important to note that no online system is entirely secure. We can't guarantee the absolute security of your information, and we aren't liable for unauthorized third-party access. You use our services at your own risk and should not expect complete privacy. If a security breach occurs, we aren't responsible for any resulting damages. Understand that the inherent risks of internet use mean we cannot assure your data will never be accessed in a manner inconsistent with our Privacy Policy.

California Online Privacy Protection Act Compliance: Because we value your privacy, we have taken the necessary precautions to follow the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘Edit Profile’ page. At any time, you possess the ability to disable your account on our platform. For residents of California, you have the right to inquire about the disclosure of your provided information to third parties for the purposes of their direct marketing campaigns. To make such a request, please contact us by email or direct mail. 

Children’s Online Privacy Protection Act Compliance: We follow the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older. Our services are designed for those who have attained a minimum age of 18 years. Your interaction with our services serves as an implicit representation that you have achieved this age requirement.

Changes to our Privacy Policy: If we decide to change our privacy policy, we will post those changes on this page. Changes to the privacy policy will become effective immediately once we publish the revised version on our platform. This policy was last modified on 9/04/2023.

Engaging with our services after receiving notifications of modifications signifies your consent to the updated privacy policy. We recommend that you review this policy periodically to stay informed of any changes. Contact us if there are any questions, comments, or complaints regarding this privacy policy, you may contact us using the information below or by mail. When reaching out to us, it is important to specify "Privacy Request" both in the subject line and the main content of your communication. By doing so, this will ensure our prompt response.

www.naturesmace.com
Nature’s MACE Animal Repellents
267 Main Street, 
Blakely, Pa 18447 USA
email: sales@naturesmace.com