More Information

Free shipping is only available for delivery within Continental US. For delivery to Alaska and Hawaii or remote locations where ground shipping is inaccessible standard fees will apply. Orders ship same day or next business day.

Satisfaction Guarantee:

If you are not completely satisfied with Nature’s MACE animal repellents, we will refund the purchase price or replace the product at no charge. Nature’s MACE will not be responsible for any type of damage or be obligated for any type of compensation.

Great customer service is our first priority. If you are not satisfied with a product, we want to know about it! Call our customer service department at 800-760-0544.

*Manufacturer responsibility limited to refund or replacement of this product.
Manufacturer is not responsible for damage if not used according to directions.

Return Policy:

If for any reason you are dissatisfied with your purchase, return for a full refund.

Shipping Fee:

We are not responsible for the returning shipping fee under following circumstances:

1. Customer simply doesn’t want the item of changed their mind.

Returned Package:

1. Please send back the package with normal shipping, not express shipping. We suggest all returns be sent with a traceable carrier.
2. Kindly attach the copy / original order number inside the package.

Refunds:

1. Please allow 2-4 business days for the processing of the returns/exchanges.
2. Refunds will in most cases be issued to the same credit card or PayPal account used for the original purchase.
3. Please allow up to 15 business days for the credit to appear on your credit card statement (PayPal refunds will be transferred immediately).

Delivery Method:

Orders placed after 2:00p.m EST will ship on the next business day via FedEx Ground or FedEx Smart Post unless otherwise specified by customer and agreed to by Nature’s MACE.

Privacy Policy:

What information do we collect? We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for? Any of the information we collect from you may be used in one of the following ways: ; To personalize your experience (your information helps us to better respond to your individual needs) ; To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails – The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies? Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Children’s Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. Your Consent By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 5/3/2014 Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below.

www.naturesmace.com
Nature’s MACE Deer and Animal Repellents
P.O. Box 311
Lake Winola, Pa 18765
United States
email: [email protected]

Terms of Service:

BCI dba www.naturesmace.com Terms of Service (“Agreement”) This Agreement was last modified on May 3, 2014. Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using http://www.naturesmace.com (“the Site”) operated by BCI dba www.naturesmace.com (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at http://www.naturesmace.com.

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement.

Intellectual Property: The Site and its original content, features and functionality are owned by BCI dba www.naturesmace.com and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Termination: We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links to Other Sites: Our Site may contain links to third-party sites that are not owned or controlled by BCI dba www.naturesmace.com. BCI dba www.naturesmace.com has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Governing Law: This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Pennsylvania, USA, without giving effect to any principles of conflicts of law.

Changes to This Agreement: We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.d