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Nature’s MACE™ Guarantee 100% money back within 90 days.

At Nature’s MACE™, your satisfaction is our top priority. We stand behind every product we make. If you’re not completely happy with your purchase, we’ll gladly issue a 100% refund within 90 days of your order date—no questions asked.

Monday–Friday, 9:00 am–4:00 pm EST

Nature's MACE Guarantee

Simple, from your order date.

Order date Day 90 Order date to day 90

100% refund. No questions asked.

Not completely happy with your purchase? Call or email us within 90 days of your order date and we’ll gladly issue a 100% refund.

After day 90

Case-by-case review

After 90 days, refund or replacement requests will be considered on a case-by-case basis by our customer care team.

We want to help you solve your pest problem, not just sell you a product.

That’s why we’re happy to:

  • Send additional product

    If needed for your situation

  • Offer replacements

    If something isn’t right

  • Share personalized tips

    And application advice

  • Explore alternatives

    We’ll even help you explore alternative pest control solutions

Results may vary based on application, environmental conditions, and pest pressure.

Unsatisfied? Let us make it right.

If you’re not happy with your Nature’s MACE™ purchase or service, please reach out. We’re on your side and want to ensure you’re taken care of.

Call

1-800-760-0544

Monday–Friday, 9:00 am–4:00 pm EST

Call now

Email

In-store purchase? Email us your receipt as proof of purchase.

Send an email

Headquarters & mailing address

Nature’s MACE™

267 Main Street
Blakely, PA 18447, USA

Guarantee details

The terms that apply to every refund and replacement.

Details about the guarantee

  • Refunds are limited to the original purchase price of the product.
  • Product directions must be followed carefully. Improper use can result in damage or injury. The use of our product is at your own risk, results may vary.
  • Nature’s MACE™, its distributors, and dealers are not responsible for damage to plants, homes, furniture, animals, or people caused by product use or animal activity.
  • Nature’s MACE™ does not guarantee the success or rate of plant growth.
  • Refund or replacement of the product is our sole obligation under this guarantee.
  • For in-store purchases, please email us proof of purchase (receipt).

Refund limitations

  • Refunds are limited to one item per customer, household, or address.
  • To protect against abuse, using multiple addresses to obtain multiple refunds is considered fraudulent under U.S. Mail Fraud Statutes (18 U.S.C. §§ 1341–1342).

Commercial purchases

  • Orders totaling more than $500.00 are considered commercial transactions.
  • Commercial refunds are handled on a case-by-case basis and may be subject to a 35% restocking fee.

Shop with confidence.

Backed by our 90-day money-back guarantee.

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